Facebook-f Instagram

Study in Australia

Privacy Policy for Study in Australia (SIA)

This Privacy Policy (“Policy”) outlines how Study in Australia (“SIA”, “we”, “us”, or “our”) collects, uses, discloses, and processes personal data in compliance with Singapore’s Personal Data Protection Act (“PDPA”). This Policy applies to all personal data in our possession or under our control, including data managed by third-party organisations on our behalf.

Personal Data

  1. Definitions:

    • “Customer” refers to an individual who has contacted us to learn more about our services or has entered into a contract with us.
    • “Personal data” refers to data that identifies an individual, either on its own or when combined with other information we have or are likely to have access to.

  2. Types of Personal Data Collected:

    • Depending on your interaction with us, the personal data we may collect includes your name, residential address, email address, telephone number, and any other details you voluntarily provide.

Collection, Use, and Disclosure of Personal Data

  1. Collection of Personal Data:

    • We collect personal data that you voluntarily provide or when authorised representatives disclose it on your behalf. We only collect data necessary for the purposes communicated to you, and your consent is obtained before we collect any additional data or use it for new purposes.

  2. Use of Personal Data:

    • We may use your data for various purposes, including:
      • Operating our website and services
      • Communicating with you
      • Fulfilling contractual obligations
      • Updating your information
      • Handling inquiries and feedback
      • Processing payments
      • Complying with legal requirements
      • Conducting statistical analysis and reporting

  3. Disclosure of Personal Data:

    • We may disclose your data:
      • When necessary to enforce our terms or legal obligations
      • To third-party service providers and agents engaged to perform functions on our behalf
      • With your consent or as otherwise permitted or required by law

Withdrawing Your Consent

  1. Withdrawal of Consent:
    • You may withdraw your consent for collecting, using, or disclosing your personal data at any time by contacting us in writing. We will process your request within ten (10) business days and inform you of any consequences that may affect our ability to provide services.

Access to and Correction of Personal Data

  1. Requesting Access and Corrections:
    • You may request access to or correction of your data by contacting us in writing. A reasonable fee may apply for access requests, and we will respond to your request within thirty (30) business days.

Protection and Retention of Personal Data

  1. Data Security:

    • We take reasonable precautions to protect your data from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the Internet is completely secure.

  2. Retention of Personal Data:

    • We retain personal data only as long as necessary for the purposes it was collected or as required by law. Once no longer needed, data is securely deleted.

Transfers of Personal Data Outside Singapore

  1. Overseas Data Transfers:
    • We generally do not transfer personal data outside Singapore. However if it becomes necessary to transfer your data to educational institutions or other relevant entities outside Singapore in connection with your application or services with us, we will obtain your consent and ensure that your data is protected in accordance with the PDPA.

Use of Cookies and External Links

  1. Cookies:

    • Our website uses cookies to enhance your experience. You can manage cookie settings in your browser, but disabling cookies may affect website functionality.

  2. External Links:

    • Our website may contain links to external sites. We are not responsible for these sites’ content or privacy practices, and we encourage you to review their privacy policies.

Data Protection Officer

  1. Contacting Us:
    • If you have any questions or wish to exercise your data rights, please contact our Data Protection Officer at:

Email: info@studyaustralia.com.sg
Address: 803 King Georges Avenue #02-176 Singapore 200803

Changes to This Policy

  1. Policy Updates:
    • We may update this Policy from time to time. The latest version will be posted on our website, and your continued use of our services indicates acceptance of any changes.

This Policy was last updated on 25 August 2024

Scroll to Top